Guide for WhatsApp Combo by Webiators for Magento 2

Convert more leads into sales and improve customer service quality with Magento 2 WhatsApp Extension. Use the full potential of the world-known messenger for your store. Build strong relationships with your customers, and keep them coming back.

Set up the Chat on WhatsApp button for instant communication with customers
Add a Share on WhatsApp button for any productSolve customer queries promptly with Quote on WhatsApp
Use UTM tracking code to analyze traffic
Apply a short URL for a product with bit.ly integrated tool

Share on WhatsApp Configurations

How to Install: Download the “Ready to paste” package from your customer's area, unzip it and upload the all files in 'app/code/Webiators/ShareOnWhatsapp folder to your Magento install dir.

Update the Database: Move to Magento Root directory with CLI and execute below commands

php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy
php bin/magento cache:flush

General Settings

The main settings can be found under Stores ⟶ Configuration ⟶ Webiators ⟶ Share on WhatsApp.

Enable module from General Setting and update configurations as per your needs.

Google Analytics UTM Tracking Settings:

To Enable Tracking you can easily enable the module and add required details to track everything.

Bitly Settings

Go to Bitly setting Group, enable the option and add Generic Access Token.

You can get your token from https://dev.bitly.com/.

Quote on WhatsApp Configurations

How to Install: Download the “Ready to paste” package from your customer's area, unzip it and upload the all files in 'app/code/Webiators/QuoteOnWhatsapp folder to your Magento install dir.

Update the Database: Move to Magento Root directory with CLI and execute below commands

php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy
php bin/magento cache:flush

General Settings

The main settings can be found under Stores ⟶ Configuration ⟶ Webiators ⟶ Quote on WhatsApp.

Enable Module: choose 'Yes' to enable the module.

Add admin Whatsapp Number: Admin will add active “Whatsapp Number” on which Communication will be done via customer.

Product Page Setting:

Enable On Product Page: Admin will select 'Yes/No' to ‘Show/Hide’ button on Product Page.

Send Product Name and Link: Admin will select 'Yes/No' to receive ‘Product Name and Link’ when a customer clicks on ‘Quote On Whatsapp’ Button on the product page.

Button Label On Product Page: Admin will add ‘Button Label’ that will show on the product page button.

Custom Text Message For Product Page: Admin will be able to add a custom message for the Product page.

Order Success Page Setting

Enable On Order Success Page: choose 'Yes' to enable the module.

Send Product Details: Admin will select 'Yes/No' to receive ‘Product Details’ when a customer clicks on ‘Quote On Whatsapp’ Button on the Order Success page.

Send Customer Name and Email: Admin will select 'Yes/No' to receive ‘Customer Name and Email’ when a customer clicks on ‘Quote On Whatsapp’ Button on the Order Success page.

Send Customer Address: Admin will select 'Yes/No' to receive ‘Customer address’ when a customer clicks on ‘Quote On Whatsapp’ Button on the Order Success page.

Button Label On Order Success Page: Admin will add ‘Button Label’ that will show on the order success page button.

Custom Text Message For Order Success Page: Admin will be able to add a custom message for the order success page.

Chat on WhatsApp Configurations

How to Install: Download the “Ready to paste” package from your customer's area, unzip it and upload the all files in 'app/code/Webiators/ChatOnWhatsapp folder to your Magento install dir.

Update the Database: Move to Magento Root directory with CLI and execute below commands